For Wholesale & Distributor accounts, please call for updated pricing or email your PO.
End users, please contact your local promotional distributor and provide them with our SAGE# 52560 or asi/69709 and list of items needed.
By Phone: 1-800-541-5961
By E-mail: [email protected]
By Fax: 1-800-708-2503
FOB: Riverside, CA
Normal Production Time: 3-5 working days. Please allow more time in busy seasons.
Allow additional working days for packaging and other special assembly instructions.
Rush Orders: Rush service is available with Plant Production Approval. E-mail or call for in hands date approval.
Ship Date: Ship date will be provided once order has been approved.
Catalog Pricing: Due to the volatility of raw materials and changing market conditions, prices
are subject to change without any advance notice.
Minimum Order: All minimum quantities are per each imprint and per each design.
Virtual Proof: NO CHARGE. All custom printed orders will receive a virtual logo proof. Changes can be made at no extra
charges. Your final e-mail approval to go to production is required.
*** Your order will not be printed if your E-mail approval is not posted ***
Stock Items: Providing that items are in stock, they ship out within 48 hours.
Order Change: Changes to Custom printed orders already in production will result in additional charges.
Cancellation Charge: Cancellation of orders already in process or in production will be charged a cancellation fee. This fee
will depend on how far the order is in production.
Returns: All stock & none printed returns must be approved and will be assessed a 25% (NET) restocking fee.
Approved to print custom printed items will be returned only if a product defect is found.
Print Direction: Each balloon is printed to be read with the neck down. Please specify if you have any special printing instructions.
Balloon Color Mixing: Balloon Colors can be custom-Mixed with no additional charge.
Black ink is recommended on the Light colored balloons.
White ink is recommended for the Shimmer Dark balloons.
Choosing Balloon Colors and Ink Colors: When choosing balloon and ink color combinations, consider the effect
of the balloon color when combined with the ink color, particularly when printing on an assortment of balloon colors.
A change of ink may be required for desired result. Colors can be custom-blended. The Pantone Matching
System (PMS) color numbers are used as a point of reference only. Exact PMS color matches cannot
be guaranteed. Custom ink blends are not inventoried. Latex inks are compared to uncoated PMS ink colors.
Latex Ink Colors: Black, White, Red, Yellow, Royal Blue, Green, Brown, Orange, Pink, Purple, Burgundy.
Custom PMS approximate color matching fee: $40.00 (A)
Same Order Ink Color Change charge: $40.00 (A)
Example: If you need White Balloons with Black Ink and Black Balloons with White ink, the ink change fee of $40.00 (A) will apply. No additional charge for the balloon colors mix.
SHIPPING DELAYS: We mainly ship Via FedEx or UPS. If a need in hands date has been posted and approved by our production manager, we'll ship on time to meet the date using carrier transit days.
We have no control over any carrier delays due to any conditions including severe weather or natural conditions.
No refunds or returns will be offered if we ship on time to meet the date but shipping company delays and misses that date due to carrier issues.
LOST PACKAGES: A claim must be filled by you with us and we'll file the same with the shipping company. A quick resolution will be offered.
We know you have many choices out there and thank you in advance for choosing us!
Max Balloons
1-800-541-5961
***
Warning: Children under 8 years can choke or suffocate on uninflated or broken balloons. Adult
supervision required.
Warning: Keep uninflated balloons from children. Discard broken balloons at once.
Warning: Balloons are made of natural rubber latex, which may cause allergic reactions.
***